Resources
Notes from building the system.
Practical, specific, and written from what we measured rather than what we assumed. Each one is a problem a professional operator has, explained properly.
Definitions
Five definitions that change every number in your revenue report.
Which statuses count as booked, what closed means, which revenue basis, booking date or stay date, and when revenue is recognised. Decide once, in writing.
PaceSame time last year: the report your PMS will not give you.
The most valuable question you can ask a calendar, why no standard tool answers it, and the mistake we made building it.
OpportunityWhere short-term rental revenue actually hides, and which tool already found it.
Nine questions your booking data can answer that no single tool asks. And the detector we built, measured, and deleted.
AI and dataHow to let an AI answer questions about your business without giving it guest data.
Most vendors answer with a policy. The only honest answer is one you can test. The architecture, and the questions to ask any vendor.